Tag Archive | "Recruiting"

3 Ways to Woo a Startup Into Hiring You



With the unemployment rate hovering at 8.3%, there’s a lot of competition for jobs. You know you’ve got the right attitude, the right qualifications and the passion a young tech startup needs. So how can you convey that to a company? By standing out.

Engineer Loren Burton created a website to show Airbnb how much he wants to be a front-end developer for them. The Airbnb gig didn’t pan out, but Burton is “happily employed” elsewhere. And his website went viral on the web, getting a lot of eyeballs and eliciting website to explain that her photography and dev skills deserve a spot on the Instagram team.


Alice Lee’s Venn diagram of interests

But not everyone is applying to be a dev, like Burton and Lee. Nonetheless, there are various unique ways to catch a startup’s attention and nab a sweet gig.


1. Go The Extra Mile in the Interview Process


Jason Shen and his co-founders were hiring a community manager for their Y-Combinator startup, Ridejoy and Margot Leong was one of many candidates who applied for the position. Like the other potential employees, she spruced up her resume, wrote a solid cover letter (titled “Are You There, Ridejoy? It’s Me, Margot (Your New Community Manager!)“), submitted five ideas for developing the Ridejoy community and combed through her social profiles to make sure everything was kosher. But the other thing Margot did — and the others didn’t do — was create a three-minute long slideshow explaining why she should be hired. This wasn’t some boilerplate slideshow — it was perfectly personalized for Ridejoy and even poked fun at the co-founders’ hairdos. “It sounds cliche, but I really did enter into the application process with a ‘go big or go home’ mentality, with the understanding that if it didn’t work out, I still learned a lot in the process,” says Leong.


“It took two weeks to research Ridejoy extensively, conceptualize and then create the presentation.”

So, yeah, she seemed cool and passionate. The Ridejoy guys put Margot through a rigorous interview process, including a weekend of work. “After deciding she was the real deal, we sent her back our own slideshow with an offer,” says Shen (see below).

The anecdote of Leong’s antics has been tweeted more than 500 times, and the slideshows have garnered more than 26,000 views, says Shen. More importantly, Leong accepted the position, and Shen says she’s been “kicking butt for us” as the Ridejoy community manager since January.


2. Make Yourself Indispensable


Back in 2002, Craig Creuziger was looking for a job in Denver. “I had 50 resumes out there, and I was working with the career counselors at the college, but there was no response,” says Creuziger. Frustrated, he took a three-week hiatus to clear his head. He returned to his job search with vigor and a greater sense of purpose. He knew a guy who knew a guy who knew a guy at Thought Equity, then a 10-person startup in Denver. Creuziger went in for an interview, which went well. “In term of quality and skills and go-getterness, he was perfect for a startup,” says Holly Haman, a Thought Equity alum who was on the team when Creuziger interviewed. Haman is now on her sixth startup and knows what kind of person does well in the fast-paced environment — and Creuziger was it. “It takes a special kind of person to excel in a mach-5 startup, so we really liked him and wanted to hire him, but were still in startup mode and didn’t have the resources.”

So at the end of the interview, the HR person told him, “You’re exactly the candidate I’d love to hire, but we don’t have the budget to hire you.” Not surprisingly, Creuziger was upset.

“At that point, I felt a little deceived — if I’m doing it all right, what else is there to do?” says Creuziger. But instead of banging his head against the wall or giving up on his job search, he offered to work for free. Thought Equity couldn’t pass up that offer, and Creuziger “needed to be doing something.”

“He would show up every day in suit and tie, and we didn’t have a desk for him, so he sat at a conference table in the middle of the office, cold-calling customers for a product that hadn’t truly completely launched yet … and he was doing that in front of the president of marketing, the VP of sales and the CEO,” says Haman.

“For me, I treated it like I actually did land a job, even though I wasn’t getting paid,” says Creuziger. “My mindset was that I’d do this until they hired me.”

And it happened. He worked for free for about six weeks, then was a “low-paid intern” for three months. On January 1, 2003, Creuziger was officially hired. His position spanned three departments and was a continuation of what he’s done in previous months — but with pay. Creuziger says of his strategy: “I burrowed myself in, and I added value to become indispensable so they would say, ‘Let’s make sure he stays.’”

“It was my first job, so I went at it a little blindly,” says Creuziger, looking back on his time at Thought Equity. But it paid off. He was with the company for eight years and climbed the ranks, leaving as a senior sales manager in 2011. “I was able to gain a lot of experience.”

Creuziger has advice for others who are having a tough time finding a job. “I think you have to go in and demonstrate your value, give them an opportunity to test that value out for free at low risk,” he says. “They have limited resources, so if you position yourself in a way that allows them to get value for free, it’ll make it painful for them to get rid of you.” But be sincere. “The approach works if you’re genuine about it, otherwise it comes off as an act of desperation,” says Creuziger.


3. Start Small



Cocken had big dreams for Fitocracy

“We spend quite a bit of time reaching within our networks and spamming out job descriptions to recruit, but every single one of our employees was originally a user who was incredibly passionate and fell into our laps,” says Richard Talens, co-founder of gamified fitness app Fitocracy. So when someone told Talens and his co-founder, Brian Wang, about a user named Jared Cocken, they perked up.

Cocken was the creative director at the Wonderfactory, and Talens was told he was “the most brilliant designer he’s ever met.” Cocken was a Fitocracy user who was extremely passionate about fitness and became increasingly involved in the Fitocracy community. Talens and Wang took note, but “never thought” Cocken would come work with them.

“Brian, Dick and I met over (a macro-balanced) lunch to chat about what they were doing with their ‘little fitness site,’” recalls Cocken. “We hit it off instantly. Smart, driven, charismatic and friendly, with a deep and practiced understanding of their market; I could tell these chaps were going places, and fast.”

Cocken felt that Fitocracy had the power to change lives and true meaning. “In less than a year, Fitocracy had used an incredibly simple mechanism (the dopamine response you get from ‘push button/get treat’) to build a network that was littered with success stories of people individually losing hundreds of pounds, changing their lives; staving off weight-related conditions like diabetes, or having the energy to play with their kids for the first time in years,” says Cocken. “Suddenly my mind was racing with the potential. Government-issued education on health and fitness is severely lacking in almost every country. What if Fitocracy could work with the world’s top nutrition and fitness experts to help corporations, schools, and governments to raise awareness? To create an unbiased and efficient system for tracking and improving your health; the health of a nation?”

Cocken says he wanted to be a part of Fitocracy, but already had his hands full at the Wonderfactory. He signed on an adviser so he could help with the app’s mobile strategy. “One thing led to another … a few weeks later, my metaphorical bags were packed,” says Cocken. And just like that, Fitocracy had a Dick, a Wang and a Cocken.

What have you done to nail a job? Let us know in the comments below.


Social Media Job Listings


Every week we post a list of social media and web job opportunities. While we publish a huge range of job listings, we’ve selected some of the top social media job opportunities from the past two weeks to get you started. Happy hunting!

Image courtesy of iStockphoto, knape

More About: features, fitocracy, hiring, job search series, mashable, Recruiting

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How To Hire a Great Developer [FLOW CHART]


Thomas Edison once said that “genius” is 1% inspiration and 99% perspiration. In the world of technology startups, that 99% involves a heck of a lot of coding and wireframing. If you’ve got an idea for a startup, that’s great — but odds are that an idea is all you have. (Well, maybe you have passion and some savings, too.) But you’ll need more than that to bring your idea to life — you’ll need a developer who can transform your vision into an elegant app or website.

If you’re just foraying into the land of entrepreneurship, you may wonder where the to even start looking for such a person. And even if you do find a developer, how will you know the extent of his talent and whether he’s a good fit for you?

From trolling your network to attending meetups, there are myriad ways to meet skilled developers. When you find one you like, you should have an informal meeting — you’ll be spending a lot of time with the person, so it’s good to get to know him on a more personal level. Plus, you can determine whether he’s equally excited about your vision. If you’re not jibing, let him go — there are other dev fish in the sea, and it’s not worth it to force the partnership. When you find a personality match, move into the formal interview. If all goes well there, you can confidently extend an offer.

Throughout the search, there’s plenty of room for missteps, and you might not know the right questions to ask. But there are some pro tips you can employ to make the dev hunt more efficient and successful. The folks at General Assembly have created this easy-to-follow flow chart as part of the curriculum for its “Fundamentals of Entrepreneurship” program. If you’re serious about your startup idea, this chart can help you navigate your dev search and find someone who’ll turn your napkin sketches into a reality. And if you have any personal experience hiring a dev, tell us about it in the comments below.


Image courtesy of iStockphoto, nullplus, Infographic courtesy of General Assembly

More About: developers, features, general assembly, infographics, Recruiting, Startups, Tech

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Oregon Tea Party and Conservatives! Roll Call!


My fellow Oregonians we are on the cusp of history. Oregon shall have Republican control over the House, and there is a real chance we can take the Senate.

Which is why I wish to ask you.

Will you help push us over the line?

We need to win exactly one house seat to win the house. We need three to get a firm Conservative hold on the Senate.

I want you to help leap beyond those numbers.

I want you to goto your elections office, or call your County Republican Party Chair and ask to sign up as a Precinct Committee Person.

This is an actual elected position, but you need only three votes. Most of the time no one runs for the positions so you wont have a challenger. There is flexibility of where you will serve.

This is not a painful position. It is a volunteers position indicating you are willing to help Republican campaigns you believe in. It also gives you the right to vote on the leadership of your County and affects the leadership of our GOP State Leaders.

I want you to step up, become a PCP and volunteer a small fraction of your time to help a candidate for Mayor, City Council, State Rep., and/or State Senator. Who you help is your choice, or you can try to just learn from the experience as well.

The deadline is March 8th.

If you are in Multnomah County you can contact myself or the Vice Chair of Multnomah County, John Payne.

I am Michael Harrington, I am running against Tina Kotek… the leader of the Democrats in the House… and I can use Tea Party people to help in any way they want to. I can be reached at 971-533-3116. I have strange hours as a truck driver, but do try anyways.

John Payne recovered the Multnomah County District from disarray, i have met the man and was deeply impressed. He is now the Vice Chair under Jeff Reynolds and they are running a tight ship with the resources they have. John Payne can be reached at 503-997-2708.

I am Michael Harrington, and I fully endorse this message. Making Oregon’s Future!

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Behind the Scenes of Twitter’s No-Cost Viral Recruiting Video



Twitter’s viral job recruitment video took the web by storm over the weekend, already gaining nearly half a million views — and it didn’t cost the company a dime.

“We spent zero dollars on this film, using only existing equipment,” explain the video makers and members of Twitter’s corporate design team, Jeremy Briggs and Ian Padgham. Also involved was Olivia Watkins, a member of the recruiting team.

According to Twitter, Briggs brought in his old camera from home for the low-quality scenes and Padgham drew the featured picture of CEO Dick Costolo on a whiteboard in a conference room. Everyone participating in the video actually works at Twitter.

“I think the project really embodied the team spirit essence of #Hackweek,” Padgham says.

The video was one of many projects derived from a week-long event at Twitter where employees stepped away from their desks to come up with ways to enhance the company. Nearly 100 teams participated in this year’s Hack Week.

“Recruiting videos are the worst,” Padgham explains. “Jeremy and I decided to make the worst possible video ever, since there was no way to make a good one. Knowing that #HackWeek was coming up, we wanted to have fun and embrace the awesome creative environment you find at Twitter.”

In 2010, Twitter created a recruiting video (also under Briggs’ assistance) in a similar cheesy style, which was designed to pay tribute to Wes Anderson’s film, Rushmore.

Although it’s too early to say what the outcome is for Twitter’s employment, the video has definitely grabbed the web’s attention. While Twitter is known to be a mega fanbase for Justin Bieber, it looks like his people are fond of Twitter too.


“We have been blown away by the positive reaction on almost all of our channels — tweets, YouTube and Facebook comments, and even Google+ posts,” Padgham and Briggs say. “Even the guy who makes Justin Bieber’s videos wants to work at Twitter now.”

More About: features, humor, Recruiting, Twitter, Video, viral videos

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Should Your Job Title Be More Creative?



This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

Sales Ninja, Linux Geek, Marketing Rockstar. These are all real job titles being used in the business world today, and according to data from online business card printer Moo.com, these creative titles are on the rise.

You’ve probably seen some of these tongue-in-cheek titles at digital conferences or among savvy startup entrepreneurs. But is an imaginative title like Word Herder or Copy Cruncher a fit for you?

We spoke with a number of HR professionals and hiring managers to get their thoughts on out-of-the-box job titles, and in the end, it all came down to corporate culture and communicating a clear role at your organization. The list of pros were few and the cons were many. But that shouldn’t discourage those of you out there hoping to be known as the Head Honcho or the Website Weaver.

Read on for a look at the pros and cons of choosing an inventive job title, from the perspective of 12 hiring extraordinaires.


The Pros


In our chats with recruiters, three main positives came up when dealing with imaginative job titles. For the most part, these pros were cosmetic, and the underlying feeling among all of our interviewees is that job applicants must be able to back up their creativity with a boat load of qualifying experience, just like every other candidate. So, could a wacky title help get you noticed? Maybe. Here are the top three pros for thinking outside of the box:

  1. Stand Out: “I believe there’s a real need to be creative and ‘stand out from the pack’ in today’s hiring climate. If handled correctly, the external message these kinds of titles and job descriptions sends will be meaningful to the entire broader audience interested in your company, signaling that your organization is different from the norm.”
    Ed Nathanson, Director of Talent Acquisition, Rapid7
  2. Strike Up a Conversation: “Having a unique title makes for fun, interesting conversation when networking and helps break the ice. As a hiring producer, I love creative titles — but they must be original. Trite never works in my book. The best creative title I think I’ve heard is Cineninja for a director of photography. More people should dare to be different.”
    H.Cherdon Bedford, Owner and Creative Superhero, Humblebee Media
  3. Communicate the Company’s Culture: “Funky job titles can serve as an extension of a company’s brand and indicate that you are a company with a fun culture that doesn’t take itself too seriously.”
    – Carlos Jimenez, President, The Zella Company

The Cons


Our HR experts identified a long list of reasons why a clever job title could hurt your odds in the job market. If you have your heart set on a unique title, though, don’t let these words of wisdom stop you — most of the cons are based on the workings of traditional business. If you have your eyes set on a more progressive company, then a list of edgy previous titles may just catch the recruiter’s eye.

Imaginative titles aren’t all candy and rainbows, though — think hard before you make the leap, because you may have a lot working against you. Here are some of the cons associated with job title wordsmithing:

“I’m sorry, but if you have a business that you want to be taken seriously, you don’t hire someone as a Chief Playtime Officer for $100K a year. It sounds like a kindergarten monitor.”
  • Don’t Follow a Dying Trend:“Several years ago, during the Internet bubble, it was ‘trendy’ for individuals to have job titles which were not mainstream. The silliest I ever saw was Chief Playtime Officer. I’m sorry, but if you have a business that you want to be taken seriously, you don’t hire someone as a Chief Playtime Officer for $100K a year. It sounds like a kindergarten monitor.”
    Alan Guinn, Managing Director and CEO, The Guinn Consultancy Group
  • Be as Clear as Possible: “Job titles can be a great marketing tool, but emphasis should always be on clearly communicating the role’s function. There’s a real backlash against titles that are creative without being clear, especially in the tech sector. An applicant, the company and future associates should all be able to understand what value the role brings to the company and the skill set implied. More creative titles can have their place in less formal settings, on business cards or personal profiles that are more for self-expression than job description.”
    Bhavna Dave, Director of Talent, Clearspring
  • Stay Away from Cliches: “Ninja and rockstar are so overused in the startup recruiting space. I prefer to use genuine functional titles to advertise openings and attract the right candidates, but once we get someone on board, we’re open to what they’d like to be called.”
    Megan Pittsley, Associate Director, E la Carte
  • Focus on Your Work, Not the Title: “Personally, I don’t like [non-traditional titles] and from the hiring meetings I’ve had with managers, they don’t like them either. They tend to be perceived as cheesy to the elite creative talent in the industry. What gets better results with elite talent are standard titles, good clients, award-winning work and a strong culture.”
    Zachary D Killian, Lead Recruiter, The Marketing Arm
  • Don’t Fool Tracking Systems: “Creative job titles are a career ‘don’t,’ because they often won’t be recognized by Applicant Tracking Systems. Applicant Tracking Systems are automatic sorters used by many large companies — and more and more so, even SMBs — that pick out keywords, including position titles, in resumes. The systems look for keywords that correspond with the open position. So, if your resume doesn’t have the applicable keywords — which likely won’t include ‘Word Herder’ or ‘Sales Ninja’ — the system will discard the resume, and it’ll never be read by a human.”
    Heather Huhman, Founder & President, Come Recommended
  • Be Taken Seriously: “These [creative] titles, while fun to read, feel extremely ‘forced’ and give me zero idea of what a candidate’s real capabilities are. If I’m comparing two resumes, one with ‘Sales Ninja’ and the other with ‘Director of Sales,’ for example, I would take the latter a lot more seriously.”
    Mike Sprouse, Chief Marketing Officer, Epic Media Group
  • Don’t Distract Recruiters:“Many recruiters and hiring managers are in the Baby Boomer age range. These individuals know more traditional titles, and that is what they will use to search for candidates. These same people often view these creative titles as distractions or desperation.”
    Sharon DeLay, Founder and President, Adjunct Solutions
  • Don’t Be a Narcissist: “I recently worked with a company who arranged to bring in its Social Media Guru for a meeting, and that was his official title, on the business cards and everything. It frankly smacked with so much machismo that he would have had to just blown me out of the water with his ideas and understanding of social media in order for me to walk out of that meeting with a good impression of him. He didn’t impress. And maybe having a Director of Social Media Strategy title wouldn’t have changed things, but my only real memory of the meeting now, six months later, is thinking all the way through that this guy had the gall to use such a title.”
    Sean Muir, Marketing Manager, MRINetwork
  • Think Long-Term:“It’s too easy for creative job titles to come across as creepy today and become dated tomorrow. Your team might think you’re hip and edgy. Potential clients might think you are lame. What seems super cool now, in ten years will most likely to be embarrassing.”
    Lisa Merriam, Brand Consultant, Merriam Associates

Some Inspiration


If the long list of cons doesn’t scare you, and you’re thinking of getting creative with your title, here’s a little inspiration. These are the top 20 modern job titles, as determined by Moo.com:

  • 1. Sales Ninja
  • 2. New Media Guru
  • 3. Word Herder
  • 4. Linux Geek
  • 5. Social Media Trailblazer
  • 6. Corporate Magician
  • 7. Master Handshaker
  • 8. Communications Ambassador
  • 9. Happiness Advocate
  • 10. Copy Cruncher
  • 11. Transportation Captain
  • 12. Web Kahuna
  • 13. Marketing Rockstar
  • 14. Problem Wrangler
  • 15. Superstar DJ
  • 16. Digital Dynamo
  • 17. Designer Extraordinaire
  • 18. Head Cheese
  • 19. Plumber Hero
  • 20. Movie Magic Maker

What’s Your Title?


Do you have a creative job title? If so, share it in the comments below. If not, what are your thoughts on changing the pace with a more imaginative title?

Image courtesy of Erica Swallow

More About: Business, business cards, features, job titles, Marketing, mashable, networking, recruite, Recruiting

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Mobile Recruiting Is on the Rise [STUDY]


Mobile Recruiting

Over the past few years, social media recruiting has garnered a lot of discussion in the HR world — mobile recruiting, on the other hand, is a topic that has yet to make it into the mainstream conversation.

Employers lack knowledge of how job seekers are using mobile devices and how their businesses could take advantage of the mobile web to find top talent. As a result, only a limited number of employers have implemented mobile recruiting strategies via apps and mobile websites, according to a study by online recruiting research lab Potentialpark.

For the study, Potentialpark surveyed more than 30,000 job seekers worldwide and analyzed the mobile career presence of more than 350 top employers in the U.S., Europe and Asia. Since the data has not yet been published online, Mashable spoke with Potentialpark about its findings.

The study found that a healthy 19% of job seekers use their mobile devices for career-related purposes (and more than 50% of could imagine doing so), yet only 7% of employers have a mobile version of their career website and only 3% have a mobile job app.

One out of five job seekers may not sound like a huge deal, but it’s no number to scoff at. Since smartphone adoption rates are ever-increasing, this number will likely increase as more mobile users get the power of the Internet into their palms.

So, what exactly are job seekers looking to achieve on their mobile devices? Potential recruits want to use their mobile phones to look for jobs and receive job alerts — but they have many other activities in mind, as illustrated in the graph below.

While employers aren’t quite up on their mobile game this year, Potentialpark believes more companies will get into the mobile recruiting game in the coming year. In a separate Potentialpark survey of 150 employers, 75% of respondents stated they were planning to have either a job app or mobile career website by September 2012.

Mobile recruiting is still in its infancy, and we’re interested in your opinions about the space. Are you a job seeker constantly conducting your job search on the go? Or has your business implemented a mobile career website or app? If so, share your mobile recruitment stories in the comments below.


Social Media Job Listings


Every week we post a list of social media and web job opportunities. While we publish a huge range of job listings, we’ve selected some of the top social media job opportunities from the past two weeks to get you started. Happy hunting!

Image courtesy of iStockphoto, Neustockimages

More About: features, job search series, mashable, Mobile, Recruiting

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5 Ways Tech Can Make New Hires Feel Like Part of the Team



This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

Once an employee is hired, our job isn’t over. In fact, it’s just begun. Especially when there are surveys out there that say 84% of employees plan to look for a new job this year, we have to make sure all of these new hires feel welcome and are successful.

As we become a more mobile workforce, it’s essential to think of orientation and onboarding as more than just a single event that takes place on an employee’s first day. We have to retool our thinking to help employees become a productive member of the team, and technology is an important factor. Here are five ways that companies are using technology and social media to benefit new hires.


1. Create a Virtual Bulletin Board for the Community


The first thing any new hire is looking for is information – about the company, his job, benefits, etc. Lullabot, one of the world’s top open web development, strategy and training organizations, has developed a special process to fill the information gap. Esther Lee, human resource manager, explains the technology resource they’ve created for employees. “We’ve set up an internal site called the Daily Report where we post ‘welcome’ greetings for each new employee, and other employees can add welcoming comments. The Daily Report is also where we post birthday announcements, weekly games (often based around getting employees to know each other better), travel tips (for those doing training or attending conferences), as well as other HR-related information on benefits, vacation, etc. It’s a go-to resource for new employees as well as those who have been with us for years.”

Lee added that Lullabot’s culture encourages its virtual workforce to get to know each other via resources like The Daily Report, but also use it for collaborating and finding better technology solutions. “We’re pretty efficient at testing different things and determining what works for us and what doesn’t. Basically, individually, if we see something we like, we try it. And if it rocks, we will try it as a team. And if we love it, we will keep it as a company practice,” Lee says.


2. Train Your Employees With Multimedia


Jake Sigal, founder and CEO of Livio Radio, a company that manufactures simple devices and software to help get Internet radio like Pandora, NPR and Grooveshark into the home and car, creates video vignettes and saves them for when new hires come onboard.

“Anytime part of our crew is learning how to do something new, we take a screen video that captures audio from Skype or the phone with our questions/answers, save it and add it to the shared drive under the appropriate folder. When someone new comes onboard, it’s amazing how much faster they can learn something by watching a 1 to 3 minute video, without taking someone else off a project to teach them. Additionally, when interns leave to go back to school, they make videos to show best practices and send to their supervisors before leaving.”

Another company using video in a big way for training is WaterFilters.net, a superstore stocking hundreds of thousands of water filtration systems and replacement cartridges. In keeping with its commitment to environmental sustainability, it operates in a 98% paperless format. Karl Rist, content marketing specialist, explains what that means for the company: “Our corporate trainer utilizes a large flat-screen monitor to teach new associates the ‘ins and outs’ of the company’s order-processing software used for placing, tracking and shipping orders. Every new associate is issued a laptop to follow along, and to place ‘practice orders’ of their own. When the trainees move out into the warehouse for additional product training, they bring their laptops with them in a wireless environment to look up different filter specs on the website while further examining them on the shelves.”

New employees continue their filtration education in a series of YouTube videos featuring WaterFilters.net Certified Water Specialist Tony (a.k.a. “Aquaman”).


3. Make Employees More Productive With Communication and Collaboration Tech


Shortly after coming onboard, employees start learning the daily workflow. Then, it’s time to share with them the tools they need to be a contributor to the team. Stella Fayman, marketing ninja for FeeFighters, a credit card processing marketplace and gateway, says that her company looks to solve problems with technology. “The extent to which we use technology is usually a bit surprising to new hires, but they get used to it very quickly. Using [37Signals] project management tools like Basecamp and company chat tool Campfire just makes communication and organization much easier. There is usually a bit of a learning curve, but these tools are made with the user in mind, so they end up saving time and effort.”

Fayman recalls an instance of technology bringing one of her team members closer to the group. “One of our designers is from Bulgaria — we’ve never met him in person but have worked with him extensively for more than two years. Once, we were making a video and really wanted to include him. We used Skype to incorporate him into our video and make him feel part of the team. In the video, everyone is dancing and there is a clear shot of Tisho [the Bulgarian coworker] also dancing in tandem on the screen behind us.”

FINE Design Group, a digital branding agency that creates, designs, builds and manages the touchpoints that connect brands with people in the digital space, also leverages technology to keep employees productive. Josh Kelly, managing partner at FINE, says “The primary vehicle they use is their internal custom wiki (built on PBWorks) which houses everything from company policies and org charts to impromptu lists of best lunch spots and nicknames. This grew organically from the need to point people to documents and info on policies, and ‘at a glance’ info, but became more focused on culture over time. It’s had the effect of cutting down on mass internal email chains dedicated to novelty ideas, and is a very robust way to generate lists of resources of all kinds.”


4. Use Software to Show Employees How They Fit Into The Big Picture


Nick Bauder, customer service manager at Nerds On Call, a company offering on-site computer and electronic repair services to businesses and consumers, shares how communication was key in the employee and company’s success. “NERDS created an open policy to allow staff members to see what everyone else in the company was doing. Anyone can sit down at a workstation and get a feel for how the company is doing — in real time — through our self-designed database. NERDS have a ‘scoreboard’ running that shows how many appointments have been booked, which location they were booked for and whether or not the customer was a return customer or a new customer. We started this process in 2007, and NERDS still uses it today to help employees and employer keep going strong.”

Bauder adds that NERDS found a way to extend its communication strategy to field technicians. “A field technician leads a busy work life, often spending much of his time in the car driving from appointment to appointment, and when our locations are spread as far apart as they are, it tends to be a solitary employee existence. We have a Facebook group that has allowed us to create a community among our employees. It affords us the ability to celebrate achievements, birthdays, weddings and company anniversaries, in addition to providing a forum for company-wide communication. It is even used as a basic training tool for technicians — if a technician runs into a new virus or computer issue, they can use this forum to tell others how they solved the problem or learn from others.”


5. Capitalize on Social and Gamification to Make Work Fun


Lawrence Coburn, CEO and founder of DoubleDutch, a builder of mobile productivity apps for enterprises, was able to use the company’s knowledge of an app suite to create something fun for their internal customers (a.k.a. employees.) “Our HYVE application is designed to boost employee productivity and collaboration. It uses geo-location, social, gaming and analytics features to allow employees to ‘check in’ to projects, customers and locations in one interface. This knowledge allows our employees to celebrate achievements around customers and projects.

Coburn says the employees love the app so much that they decided to make it public — you can download it for free [iTunes link]. “It helps employees understand how they fit in the company and what everybody’s roles are. It’s a natural way to quickly immerse new hires into the company culture from day one. They quickly see that victories at work, no matter how small, are valued and should be shared with the team on HYVE.”


It’s All About Culture


No matter what kind of company you run or work for, successfully onboarding new hires is important to your business and helps to shape and grow the corporate culture. Employees will always need resources and require training, and they want to be productive and look at the big picture. Lastly, they absolutely love to have fun. Therefore, it’s the HR department’s role to create a company culture that supports these things.


More Small Business Resources From OPEN Forum:


- 15 Keyboard Shortcuts To Enhance Your PC Productivity
- 5 Services For Building Websites On A Budget
- 10 Accessories To Boost Office Morale
- Top 5 Foursquare Mistakes Committed By Small Businesses
- How To Use Social Media For Recruiting

More About: 37signals, features, mashable, Recruiting

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3 Ways to Find Top Talent for Your Startup



This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

While the latest unemployment numbers are unnerving, there are still many companies struggling to find the right employees for their organizations — especially when it comes to startups.

While there’s no such thing as a typical startup — which is why the startup environment is an adventure — one thing is certain: The traditional route of placing an employment ad, accepting resumes, conducting interviews and making an offer isn’t the norm. As evidence, here are the success stories of several startups and how they found the top talent they were looking for.


1. Attend Networking Events


Aaron Harris, co-founder and CEO of Tutorspree, a marketplace for local tutors, discovered that going to specific technical meetups and hangouts can bring success in finding top talent. “That’s not to say we didn’t try a lot of other things that failed rather badly. Most of the general purpose tech gatherings are pretty crummy, filled with people looking for engineers or who are just generally curious about startups.”

Harris says, “The upshot of our experience is we found Paul deGrandis who is, without a doubt, a superstar. He’s an incredible engineer — among other things, he’s a contributor to PyPy, which Quora just adopted — and a great guy.”

When you’re at a networking event and meet that perfect candidate, remember to have your pitch ready. Harris explains:

“We realized that developing a profile of the person we wanted and building the right pitch to excite them was critical. You’re always competing against the bigger tech companies for the best engineers. They have deeper pockets and some unbelievable technology. Startups have to sell the dream of what they’re building and the ownership that goes along with it. When you figure out the right way to sell that, then you’re ready to close the candidates when you find them. At every stage, you need to convince the candidate as much as they need to convince you.”

And if you can’t find an event to attend, don’t be afraid to create your own. That’s what I Love Rewards, an SaaS-based employee recognition solution, is doing to fill positions for their San Francisco office. Razor Suleman, founder and CEO, says the company was hosting bi-weekly cocktail parties and happy hours at the swanky W Hotel in downtown San Francisco so job seekers could meet with current employees and executives and get a feel for company culture and expectations.

Suleman cited the nerve-racking interview-like scenarios as the reason for the event. “With recruiting happy hours, we alleviate the pressure for the talent and provide them with a fun and positive experience. Candidates can network and mingle in a great atmosphere and that way, if their takeaway isn’t a career opportunity at I Love Rewards, they still have a positive experience with the company and opportunity to network with other people.”

But all this fun doesn’t come without a downside — time. Suleman explains, “I Love Rewards’ recruiting and interview process is extremely diligent to ensure that we can find true A-players who will drive our business success and contribute to our unique company culture. Because of this, our interview process is longer than most organizations, taking nearly double the time to hire one person as it does for most other organizations. Although we have a rigorous process, it’s a price we are happy to pay to find the right person; after all one A-player is more effective than five B-players.”


2. Work Your Personal Network


Profitably CEO and founder Adam Neary says all of their recruiting comes from doing it the hard way — networking like crazy. “We’ve had zero luck with websites, zero luck with networking events and zero luck with social media.”

Neary tells the story of when Profitably, a New York based startup that helps small businesses free themselves of Excel when it comes to planning, managing and executing their business, was looking for an engineer. “When I was getting started, every other entrepreneur I knew was spending every conversation talking about their idea. I felt and still feel like ideas are cheap, and so I asked every engineer I knew who was the smartest engineer they knew. Half of the people said without hesitating, ‘I am.’ Interpret that as you will. But the other half said, ‘Francis Hwang.’ And those who said ‘I am,’ named Francis second. It was statistically improbable how many people held Francis in that regard. So, tactically, I had six different engineers introduce me to him, and he took the meeting. I courted him for three months before he quit his job. Now’s he’s our CTO and he rocks.”

That personal networking philosophy extends beyond the recruitment process. Neary explains, “We make it really tough to get into Profitably, but once you’re in, you’re family. We pay 100% of employees’ health insurance. We let them buy whatever hardware they like. But the ‘family’ component comes from working well together, not just being smart. By tapping people’s networks, we have much earlier and much more qualified sense of what that looks like, and by making sure everyone in the team is involved with every hire, we continue to cement our culture as we grow.”

While often times startups have to work their connections to find talent, sometimes the talent is right in front of them. Such was the case at Thumbtack.com, an online marketplace for local services like home contractors, wedding photographers, SAT tutors, etc. Sander Daniels, co-founder of Thumbtack.com tells the story of how he found his lead engineer. “Two years ago, one of our CEO’s friends introduced us to an engineer from a big tech company. We didn’t think much of it — he was happy with his job, and we weren’t looking to hire anyone at the time.

However, he started coming to our offices on Friday nights to hang out with the team. We provided the drinks and the fun conversation. He saw over time how we talked about our company — how excited we were about our progress, how rapidly we improved our product, how big our dreams were. Although neither of us intended it, he soon caught the startup bug. Skip ahead two years to today — he’s now our lead engineer. And he also recruited his roommate — another big tech firm engineer — to our team.”

It’s tough to persuade superstar talent to leave their safe jobs at big tech companies for the big risk of a startup. “We’ve found this can only be done in a social setting — the more they hang out with your team, the more they see your excitement,” Daniels says. “Soon they’ll catch the bug too.”

When it comes to personal networks, Adrian Salamunovic, co-founder of DNA11, the original creator of DNA Art, believes the key is staying connected with remarkable people even when you don’t have an opening. That’s how he found their public relations manager. “We met at a 40 Under 40 awards gala over a year ago. I knew she was a superstar, and we stayed in touch via emails, Twitter and Facebook. I eventually convinced her to come in for an interview, and she joined the company a few months ago.”


3. Make Your Company a Great Target


Finding talent doesn’t always have to be about companies making the first move. Creating an environment that entices candidates to come work for you is a very sound strategy (and great perks help). Jason Henrichs, chief operating officer of PerkStreet Financial, a firm changing the banking business by giving customers rewards and tools for spending responsibility, says superstars find them versus the other way around. “Our head of community development was a customer first and then sent us a passionate letter about why she wanted to work at PerkStreet. Those who weren’t customers have come to us through our network that evangelizes the PerkStreet mission to fix banking for the average American — over half our team was recruited this way.”

Henrichs attributes this to creating a culture with a high emphasis on value, not just doing things. “Recruiting based on a specific job description puts the emphasis on the task an individual will perform, versus our approach which requires a joint prioritization about where this new team member can drive the biggest return. The stars on our team have helped define the roles they fill.”

Another way to effectively bring talent to your doorstep is with an employee referral program. Ryan Howard, chief executive officer at Practice Fusion, a fast-growing electronic medical records community in the U.S., says their “intellectual athletes” (a.k.a. employees) are well-versed in the company’s core values, which include “be scrappy,” “give to your community” and “exhibit integrity with no compromise.” To thank employees for candidate referrals, Practice Fusion offers monetary rewards ranging from $2,000 to $10,000, depending upon the position.

Practice Fusion is adding more than 10 employees a month. Even with their rapid growth, it places a tremendous emphasis on finding talent that is a great cultural fit and who will continue to grow with the company. Howard has a goal for zero attrition, ensuring that each person at Practice Fusion has a career path, a voice and a true passion for the company.

In addition to their career path, employees at Practice Fusion participate in an internal mentorship program connecting executives with younger colleagues to shape future career growth. A monthly “Phenomenal Friday” event is dedicated to independent projects, presentations and shared meals. Their kitchen is stocked with healthy food and the latest newspapers. Lunch and dinner are catered. Employees have health stock option plans. Dogs are welcome at the office, and cubicles are banned. According to Howard, “All of these pieces not only help find talent but keep it.”

No matter what kind of startup you are, the rules to finding talent come down to one thing — who you know. It’s about getting out and meeting people, staying connected and spreading the word about what a terrific organization you are. In fact, as your organization grows, you’ll find this really doesn’t change. It’s all about meeting top talent, finding a couple of chairs and saying “Let’s talk.”

Image courtesy of iStockphoto, P_Wei, Burton

More About: features, mashable, Recruiting, Startups

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HOW TO: Write a Standout Job Description



This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

There’s a lot of competition for top talent in the tech space. Writing a standout job description is an essential step toward attracting the right individuals to join your company.

As the demand for highly specialized digital talent increases in coming years, it will be even more important for companies to convey their wants, needs and culture via their websites and other digital touchpoints — job descriptions are no exception.

Here are our top tips for writing job descriptions that effectively communicate your company’s available positions and the requirements for applicants. We also searched the web for some examples of well-written job listings, which you’ll find below.


Essential Details


General guidelines on what to include in job descriptions have evolved over the years, making it simpler for employers to write them and for potential applicants to read them. Here are nine essential details to include in your company’s job descriptions:

  • Job Title & Summary: Develop a job title for the position you’re looking to fill — the title and level (assistant, senior, lead, etc.) should accurately reflect the work that the employee will perform. Be sure to choose a job title that reflects your industry’s standards and organization’s culture. Once you’ve defined the position, write a brief description of the purpose of the position and an overview of the position’s main responsibilities. This summary should be short and to the point — one to three sentences should suffice.
  • Key Responsibilities: List all of the essential functions of the position at hand. Generally, this includes between five and 10 responsibilities. Begin each responsibility with a present-tense, action verb — “research social media trends” or “mock up new UI graphics” are good examples. Be transparent about how frequently a task will be performed or what percentage of the employee’s time will be spent with each task. This helps applicants form an idea of what a typical day may look like.
  • Department & Supervisor: Include details on who the person would report to and where that person falls within the company’s structure.
  • Skills & Qualifications: List all qualifications that are mandatory, along with those that are preferred. Such qualifications should include skills, years of experience, certifications, licenses, education level and necessary technical proficiencies.
  • Company Overview: While it is ideal that a candidate would already know essential details about the hiring company, it is helpful for potential applicants to have a description of the company (as written by the company) at hand. Include information about the company’s mission, goals, industry and headquarters location. Other useful details could include the number of states and countries where the company is present, number of employees, annual sales and so on.
  • Location: Include details on where the position is located. If travel is necessary, note what percentage of time the employee will spend traveling and where he or she will be traveling.
  • Type of Employment: Be very clear about whether the position is full-time or part-time. If the position is an internship, note whether it will be paid or unpaid — be sure that the internship follows the six federal legal criteria if it is unpaid.
  • Salary Range & Benefits: If your company is open to publicizing the position’s salary range and benefits (such as 401(k), vacation days, or medical and dental insurance), include those details within the job description.
  • Recruiter Contact Information: While it may seem obvious, there are plenty of job listings on the web without contact information. Include contact information so that potential applicants can apply and ask questions.

Formatting Tips


Not all job descriptions are created equal. The perfect job description is neither too descriptive nor too vague, uses clear language and represents the ethos of the company. Here are a few formatting tips for improving your company’s job descriptions:

  • Bullet Point When Possible: Make your job description easier to skim by using bullet points within the responsibilities and qualifications sections and anywhere else that makes sense.
  • Be Specific: While brevity is a much-appreciated art, it’s also important to be as specific and transparent as possible in your job description. Vague descriptions make it difficult for potential applicants to imagine themselves in a role and to decide whether they are qualified for or would enjoy the job.
  • Use Direct Language: It’s important to give potential applicants a clear idea of the responsibilities and qualifications necessary for the job. Steer away from fuzzy descriptors, such as “sometimes” or “often” when describing duties. Opt for organizing job responsibilities by hours or percentage of time spent on each.
  • Embody the Company’s Personality: When putting the job description together, choose a writing style and words that match your company’s ethos. If your business is a startup with a very distinct company culture, be sure to communicate that sentiment with the way you format your description, the words you use and the general feelings your description evokes. If that means straying from the norms, so be it. In the end, the goal is to attract people who are right for the position and the company.

Learn From the Best


The recruitment teams at Meetup, The New York Times Company, Facebook, Google and Twitter communicate effectively via their job listings. Check out examples from each company below.


Meetup: Embody Your Company Culture




The team at Meetup focuses on its people, which is quite evident on the company's blog and recruitment page.

The business's hiring page includes a personality-filled company description, including its goals, product function, values and what its looking for in job candidates.


The New York Times Company: Be Available




There's almost nothing more annoying than sending a job application into the great unknown. Many job listings and recruitment sites fail to include details on how applicants can get in touch with recruiters to follow up on their applications or ask questions.

The New York Times Company recruiting team does a great job at being available and reaching out to job applicants. For example, the @NYTimesRecruit Twitter account, run by the company's talent acquisition team, actively responds to questions and tweets job search and career-related articles that followers may find of interest.


Facebook: Publicize Benefits & Perks




While some recruiters may see it as a disadvantage to publicize benefits and perks (and salary details), applicants tend to appreciate the transparency.

Facebook's careers page thoroughly explains the company's benefits package and its other dandy perks, such as laundry service, discounts, transportation reimbursements and speaking opportunities.


Google: Explain Your Various Locations




It's obvious to include the location of the position on the job description, but it takes a bit more initiative to go into depth and explain the intricacies of each office.

Google's recruitment page features an "office locations" tab where interested candidates can explore the company's offices by location using Google Maps or a list of locations. Each office page features contact details for the office and a list of open positions at that office, along with photos and a description of what it's like to work in that location.


Twitter: Bullet Point & Be Specific




As expected,


Your Ideas


Have you seen any unique job descriptions across the web lately? If so, let us know about them in the comments below and be sure to explain why you find them so interesting.

Images courtesy of Flickr, rutty & Adikos

More About: job recruiting, jobs, Recruiting, recruitment, trending

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5 Social Media Recruiting Tools for Small Business



Donna Wells is the CEO of Mindflash.com, a leading web platform for companies to easily share knowledge and train employees. It makes training easier, faster and more cost-effective than ever before.

Back in the day, I ran big organizations with fat budgets and spent a lot of money on recruiters — sometimes with good results. Now, in my fifth startup, I want and have to do recruiting personally.

Since time is the only resource more scarce than dollars, I’m always on the hunt for slick new tools and apps that can address the labor-intensive process of finding and hiring great people. With the advent of social media and cloud apps, there are some great new solutions out there. From automated applicant responses to upgraded versions of old recruitment standbys, there’s a new guard of socially focused recruiting tools designed for your every hiring need. Here are a five to take note of.


1. The Resumator


What it is: Applicant tracker, social recruiter, email replacer

How it works: This tool helps hiring managers keep real-time tabs on where their job listings are posted and who’s looking at them. Upload a job description to the site and it automatically posts it to Facebook, LinkedIn, and Twitter. After that, The Resumator tracks candidate resumes, and applies its own algorithm to rank applicants on a five-star scale. Better yet, it takes care of a part of the hiring process that often gets shortchanged — sending automated email replies when resumes are received and when a candidate must be declined. It also has a Twitter-like “What Makes You Unique” feature, where applicants describe what sets them apart in 150 characters or less. It’s a great way to quickly get a sense of the candidate’s personality.

Cost: $49 to $399 per month, based on volume


2. Jobvite


What it is: End-to-end social web recruiting and tracking tool

How it works: Jobvite is an SaaS platform that delivers a seamless and social recruiting process before, during and after the interview. It leverages the very best source for great hires — your own employees — by allowing them to see your company’s open jobs and send targeted invitations to their friends on Facebook, Twitter and LinkedIn. Once their friends or contacts get into the pipeline, the referring employee can track the interview process. The tool also matches prospective candidates with job listings based on matches found in their social profiles, providing a way to find qualified “passive” candidates that, frankly, are more likely to be the folks you’ll want to hire.

Cost: $500 to $10,000 per month, based on company size


3. LinkedIn Talent Pro


What it is: Extra access to the world’s largest professional network

How it works: If your and your employees’ networks come up empty on a key hire, it might be worth paying for access to qualified candidates that are outside those existing connections. Before you hire a recruiter, consider spending some money on LinkedIn Talent Pro. A Talent Pro account provides access to virtually everyone on LinkedIn and includes helpful extras like premium talent filters and expanded profiles. Subscribers can receive up to 15 notifications per day when Talent Pro finds a match among candidates that meet your stated criteria for the role. Because LinkedIn users consider their profile to be their “work self,” candidate searches based on job-related keywords can yield nicely targeted results.

Cost: $399 per month for an annual plan, or $499 on a month-by-month basis


4. BranchOut


What it is: A Facebook app that allows users to easily network within their social graph

How it works: Most businesses ask for references from candidates they’re considering for hire, but BranchOut users can get broader insights, since the app collects feedback from the candidate’s own network on questions like, “Would Jeff make it to work in a snowstorm?” or “Would you want Nina as a boss?” BranchOut also makes it easy to connect with people in your extended social graph, and tap into their personal experience with potential candidates. Although still somewhat limited by the fact that only a small percentage of Facebook’s 500 million users include their job history in their profile, BranchOut can help reveal helpful contacts in your network and lead you to your next great hire — or wave you off from a bad one.

Cost: Free for users and recruiters, but charges $99 to post premium job listings


5. InternMatch


What it is: Match.com for companies looking for student interns

How it works: InternMatch is a recruiting service solely focused on part-time or unpaid internships. It’s a super-early stage company that debuted at a 500Startups demo day I attended last month, so be aware that they are only covering California, Washington and Oregon at this point. The service benefits from its tight focus, and also provides a lot of free advice and templates that can help any organization be more successful in recruiting and managing a college intern effectively. In my experience, the right intern can yield a really high ROI, but more often they become a very expensive “go-fer.” InternMatch raises the odds that you get the former.

Cost: $99 per listing, with a money-back guarantee if you don’t hire a new intern within 90 days


These tools make it easier to efficiently tap all of our increasingly digital networks and communication tools to find great hires. They should help you broaden your search, more efficiently harness your and your current employee’s social networks, and stay organized in the process. Whether you’re hiring for a startup or looking for summer interns who can do more than make coffee, these tools can help without costing an arm and a leg.


For more lists, how-tos and other resources on this topic, check out Mashable Explore!

Image courtesy of iStockphoto, malerapaso

More About: business, hiring, jobs, Recruiting, resumes, small business, social media, startups

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